Custom Mom Portrait Embroidered T-shirt Sweatshirt and Hoodie Mother's Day Gift

$42.99

💯 Duty Free & Buy 2 Get FREE SHIPPING ✈️

Style: Crewneck

Crewneck
Hoodie
T-Shirt
Description

💖Introducing our custom embroidered portrait line art sweatshirt, a wearable work of art that combines the timeless elegance of embroidery with the sporty style of a sweatshirt. Crafted from high-quality materials, this sweatshirt is soft to the touch and comfortable to wear, making it perfect for lounging at home or hitting the streets. The design features a detailed portrait of a person, expertly embroidered in thread to bring the image to life. The portrait is customizable, allowing you to choose the person you want to commemorate or honor, whether it's a loved one, a friend, or a celebrity. The embroidered line art patterns not only add a sense of artistry, but also showcase your unique taste and style. Available in a variety of colors to suit your personal taste, this sweatshirt can be dressed up or down to create a variety of looks. Whether you pair it with jeans and sneakers for a casual day out or layer it under a jacket for a more polished ensemble, it's sure to make a statement. This custom embroidered portrait line art sweatshirt is also a great gift idea for birthdays, anniversaries, or any special occasion. It's a unique and meaningful present that will be treasured for years to come. Order yours today and experience the beauty and craftsmanship of this one-of-a-kind sweatshirt. It's the perfect addition to any wardrobe that combines fashion, art, and personality.

 

Shipping & Return

Shipping & Return Policy


At Heartcustom, we’re dedicated to delivering your personalized items in a timely and dependable manner. Please take a moment to review the following details about order processing, shipping, and returns.

How long for shipment?

Estimated delivery date includes the following: Processing Time + Delivery Time

Processing Time

3-10 business days

Shipping Standards

Standard Shipping
Order Price <$59, shipping fee $7.99, shipping time: 7-20 business days
Order Price over $59, Free shipping, shipping time: 7-20 business days

Expedited Shipping:
$16.99 for each order, shipping time: 5-15 business Days

2. Shipping Rates & Options


Shipping Option Eligibility Fee Delivery Time
Standard Shipping Order under $59 $7.99 7–20 business days
Standard Shipping Order $59 & above Free 7–20 business days
Expedited Shipping All orders $16.99 5–15 business days

3. Serviceable Shipping Regions


United States, Australia, Canada, France, Germany, Italy, Spain, New Zealand, Sweden, Switzerland, United Kingdom, Ireland, Mexico, Portugal

4. Delivery Notifications


Once your order is shipped, we will send you a shipping confirmation email. Simply click the "View your order" link in the email to check real-time logistics updates. If you need further assistance, feel free to contact us at support@heartcustom.com.

5. Shipping Delays & Tracking Notes


  • Shipping timelines are estimated starting from the date of dispatch—not the date of order placement. Delays may occur due to invalid delivery addresses, customs clearance procedures, or other unforeseen factors.
  • If you do not see any tracking updates immediately after clicking the tracking link, there is no need to worry. There may be a 24-hour delay in tracking data, as packages often need time to move from our transfer hub to the carrier’s first scanning point.

6. Sales Tax & Import Duties


  • Sales Tax

    We do not collect sales tax during checkout. The price displayed on our website is the final cost of the product, with no additional sales tax added.

    Please note: Based on your location, you may be required to report and pay applicable use tax directly to your local tax authority. We recommend consulting a tax professional for region-specific guidance.

  • Import Duties & Customs Fees

    Import duties, taxes, and customs fees are not included in the product price or shipping cost. These charges are determined by your country’s customs office and are the sole responsibility of the customer.

    We are unable to estimate these fees, as they vary by country and are outside our control. For more details, please contact your local customs agency.

    Please also note: If you refuse a shipment due to import fees, you will be responsible for all return shipping costs and associated handling fees.


II. Return Policy


Your satisfaction is our top priority. If your custom order fails to meet your expectations, please reach out to us at support@heartcustom.com, and we will work with you to find a satisfactory solution.

By placing an order with us, you agree to the following terms:

  1. Returns & Refunds

    Due to the made-to-order nature of our products, we do not accept returns or issue refunds for custom orders. In the event that a mistake is made on our end, we will provide a free replacement—you will not be required to return the original item.

  2. Order Cancellation & Modification

    Once the customization process begins (within 24 hours of order placement), orders cannot be canceled or modified. We strongly advise you to double-check all details—including design, size, and shipping information—before finalizing your purchase.

  3. Free Replacement Eligibility

    A free replacement will be provided if your order meets one of the following conditions:

    • No shipping updates for 3 weeks after the dispatch date (provided the shipping address is correct)
    • The item arrives damaged, defective, or with incorrect customization (claims must be reported within 30 days of delivery confirmation, i.e., the date you sign for the package)

    To request a free replacement, please send an email with the following information:

    • Your order number and registered email address
    • Clear photos or videos showing the issue with the product
    • For sizing discrepancies: photos of the garment with a measuring tool (tape, ruler, etc.) included for reference

    Please note: We do not offer refunds—replacements are our primary solution for eligible issues.

  4. Paid Replacement Option

    If the error is caused by incorrect customization information provided at checkout (e.g., wrong size or design selected), a replacement may be available for 50% of the original product price. You will not need to return the original item.


Important Notes


  • We do not offer replacements for issues caused by incorrect or incomplete shipping addresses. Please verify your address carefully during checkout.
  • A slight variation (up to 20%) in color or appearance may exist between the product images on our website and the actual item you receive. This is due to factors like photography lighting and differences in screen displays.

We value every customer and strive to ensure you have a positive shopping experience with us. Thank you for trusting us with your custom order!

Still Need Help?


Contact our support team at support@heartcustom.com

Response Time: 24–48 hours (excluding weekends and public holidays)