Heart on Sleeve Personalised Embroidered Sweatshirt – Mother's Day Gift for Mum, Mom & Grandma

✨ Mother's Day is almost here. Show your love and gratitude on March 15th with a thoughtful, lasting keepsake.

Enjoy 10% OFF our personalised "Heart on Sleeve" sweatshirt with code LOVE10 — for a limited time only.

A cosy, meaningful keepsake she'll wear with pride and hold close to her heart. Order now to make this Mothering Sunday truly unforgettable.

✨ Why This is the Perfect Gift for Your  Mum

• It's Personal, Not Generic. We know a meaningful gift beats a shop-bought card. Personalise it with the special name she's known by—be it Mum, Mummy, Nan, Nana, Granny, or Grandma. It's a gift that shows you've truly thought about her.

• A "Wearable Hug" That Lasts. Unlike flowers that fade, this is a gift of enduring comfort and sentiment. Made from a soft, premium cotton blend, it's perfect for the Great British weather—ideal for cosying up at home or on a spring walk. It’s a daily reminder of your love.

• Crafted with Care & Quality. Featuring meticulously stitched, high-quality embroidery on the sleeve, this design is both elegant and durable. It's made to be loved, worn, and cherished for years, wash after wash.

💖 Special Alert 💖
Don't wait—this heartfelt gift is a must-have for the holiday season.

👉 How to Customize:
1️⃣ Choose your size and nickname for “Mama.”
2️⃣ Add your children's names (up to 7).
3️⃣ Place your order and let us craft your unique masterpiece!

Material Details

• T-shirt: 100% cotton
• Crewneck/Hoodie: 80% Cotton & 20% Polyester

Care Instructions:

• • Allow 24 hours before the first wash to let the love settle in. 
  • Wash inside out, with similar colors, using a warm cycle. 
  • Embrace air drying whenever possible (tumble drying not recommended). 
  • Preserve the vibrancy by avoiding bleach and dry cleaning. 

💖 Express Your Love: Show Mom just how much she means to you by gifting her a personalized sweatshirt that symbolizes the love and joy your family shares.

Celebrate the extraordinary bond between mother and child with our personalized Mama Sweatshirt. Order now and make this Mother's Day one to remember!

Shipping & Return Policy

2. Shipping Rates & Options

3. Serviceable Shipping Regions

4. Delivery Notifications

5. Shipping Delays & Tracking Notes

• Shipping timelines are estimated starting from the date of dispatch—not the date of order placement. Delays may occur due to invalid delivery addresses, customs clearance procedures, or other unforeseen factors.
• If you do not see any tracking updates immediately after clicking the tracking link, there is no need to worry. There may be a 24-hour delay in tracking data, as packages often need time to move from our transfer hub to the carrier’s first scanning point.

6. Sales Tax & Import Duties

• Sales Tax

  
  

  We do not collect sales tax during checkout. The price displayed on our website is the final cost of the product, with no additional sales tax added.

  
  

  Please note: Based on your location, you may be required to report and pay applicable use tax directly to your local tax authority. We recommend consulting a tax professional for region-specific guidance.
  
  
• Import Duties & Customs Fees

  
  

  Import duties, taxes, and customs fees are not included in the product price or shipping cost. These charges are determined by your country’s customs office and are the sole responsibility of the customer.

  
  

  We are unable to estimate these fees, as they vary by country and are outside our control. For more details, please contact your local customs agency.

  
  

  Please also note: If you refuse a shipment due to import fees, you will be responsible for all return shipping costs and associated handling fees.
  
  

II. Return Policy

1. Returns & Refunds

   
   

   Due to the made-to-order nature of our products, we do not accept returns or issue refunds for custom orders. In the event that a mistake is made on our end, we will provide a free replacement—you will not be required to return the original item.
   
   
2. Order Cancellation & Modification

   
   

   Once the customization process begins (within 24 hours of order placement), orders cannot be canceled or modified. We strongly advise you to double-check all details—including design, size, and shipping information—before finalizing your purchase.
   
   
3. Free Replacement Eligibility

   
   

   A free replacement will be provided if your order meets one of the following conditions:
   
   
   • No shipping updates for 3 weeks after the dispatch date (provided the shipping address is correct)
   • The item arrives damaged, defective, or with incorrect customization (claims must be reported within 30 days of delivery confirmation, i.e., the date you sign for the package)
   
   
   To request a free replacement, please send an email with the following information:
   
   
   • Your order number and registered email address
   • Clear photos or videos showing the issue with the product
   • For sizing discrepancies: photos of the garment with a measuring tool (tape, ruler, etc.) included for reference
   
   
   Please note: We do not offer refunds—replacements are our primary solution for eligible issues.
   
   
4. Paid Replacement Option

   
   

   If the error is caused by incorrect customization information provided at checkout (e.g., wrong size or design selected), a replacement may be available for 50% of the original product price. You will not need to return the original item.
   
   

Important Notes

• We do not offer replacements for issues caused by incorrect or incomplete shipping addresses. Please verify your address carefully during checkout.
• A slight variation (up to 20%) in color or appearance may exist between the product images on our website and the actual item you receive. This is due to factors like photography lighting and differences in screen displays.

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